Not sure if coincidence, but 2 customers complained today of unexpectedly reaching their cap.
Yes both have low bandwidth contracts, one has 5GB the other 10GB.
Both do not use excessive bandwidth.
One (5GB user) uses it purely for VPN from Home, and has used this package for the past year, never reaching cap. Nothing has changed in their usage pattern.
The other (10GB user) has just switched to LTE from ADSL.
Both computers run Windows 10 - maybe large downloads of patches or faulty repetitive patch downloads (strong possibility)?
What I really want to know is has anyone else unexpectedly reached their cap in the last 48 hours?
Could it be more sabotage on Telkom by striking working messing things up internally?
Yes both have low bandwidth contracts, one has 5GB the other 10GB.
Both do not use excessive bandwidth.
One (5GB user) uses it purely for VPN from Home, and has used this package for the past year, never reaching cap. Nothing has changed in their usage pattern.
The other (10GB user) has just switched to LTE from ADSL.
Both computers run Windows 10 - maybe large downloads of patches or faulty repetitive patch downloads (strong possibility)?
What I really want to know is has anyone else unexpectedly reached their cap in the last 48 hours?
Could it be more sabotage on Telkom by striking working messing things up internally?