I am posting here out of desparation furstration and anger... :cry::mad::cry:
My wife and I both had contracts with other providers, our contracts ended.
My wife took out a FamilyFreem 30GB contract in her name. Then ported her number to the main number on the Family FreeMe Package. Everything worked fine.
My contracted ended. I then ported my number to the 2nd sim on this same Family FreeMe package. Port worked, as I am able to get calls. Yet I am not able to use data or make calls outside of the telkom network. When we try allocate data, or voice minutes it fails with an error.
Call logged with call centre from 24th of Feb - Nothing has happened.
No assitance at telkom stores.
So we sitting with a contract which promised up to 4 sims and only one works.
What do we do? Can anyone help? :mad::cry:
My wife and I both had contracts with other providers, our contracts ended.
My wife took out a FamilyFreem 30GB contract in her name. Then ported her number to the main number on the Family FreeMe Package. Everything worked fine.
My contracted ended. I then ported my number to the 2nd sim on this same Family FreeMe package. Port worked, as I am able to get calls. Yet I am not able to use data or make calls outside of the telkom network. When we try allocate data, or voice minutes it fails with an error.
Call logged with call centre from 24th of Feb - Nothing has happened.
No assitance at telkom stores.
So we sitting with a contract which promised up to 4 sims and only one works.
What do we do? Can anyone help? :mad::cry: