Had a simple request. Told these fools I want to add their special to my existing contract.
Currently get 10+10 for R299. For additional R100, I can get additional 10 night surfer.
I literally crapped on their call centre agent to understand me and also crapped on the billing manager. He then told me he understood everything and got it right in the system. Oh yeah, as the billing manager, he got his part right. Come 01 Feb, no data but... invoiced for R100.
How thick can someone be. The request is simple and abides by your website special which you allowed for me.
I heard horrid stories about Telkoms billing but was a fairly happy chappy until this request.
It's like they get waking up,everyday wrong!!!???!!!! :confused:
Is that even possible?
Currently get 10+10 for R299. For additional R100, I can get additional 10 night surfer.
I literally crapped on their call centre agent to understand me and also crapped on the billing manager. He then told me he understood everything and got it right in the system. Oh yeah, as the billing manager, he got his part right. Come 01 Feb, no data but... invoiced for R100.
How thick can someone be. The request is simple and abides by your website special which you allowed for me.
I heard horrid stories about Telkoms billing but was a fairly happy chappy until this request.
It's like they get waking up,everyday wrong!!!???!!!! :confused:
Is that even possible?