So i applied for an adsl line and the telkom guy came and did his stuff and left saying it's working. Telkom sent me my username and password but my Internet light stays red.
I then phoned the call centre, after waiting almost 2 hours for help ,they reset my password and told me to reset my router did all that still nothing. Then they reset my port still nothing, technical support then escalated it to someone else,Friday the technician calls me and tells me he checking the exchange and will sort it out.I get home after work still nothing, so i call the techie he says problem at the exchange he not sure when he will sort it. Does anyone know who i can call or email.i tried twitter ,they still getting back to me, direct stores useless.its now 2 weeks and still nothing.
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I then phoned the call centre, after waiting almost 2 hours for help ,they reset my password and told me to reset my router did all that still nothing. Then they reset my port still nothing, technical support then escalated it to someone else,Friday the technician calls me and tells me he checking the exchange and will sort it out.I get home after work still nothing, so i call the techie he says problem at the exchange he not sure when he will sort it. Does anyone know who i can call or email.i tried twitter ,they still getting back to me, direct stores useless.its now 2 weeks and still nothing.