Customer service on AWOL. No stock no phones no replies to emails Hallo Peter escalated to where???
The last two months I'm trying to get a S5 Mini on a Evening & Weekend Plan Promotion as per the Telkom website.
http://www.telkom.co.za/sites/promot...elkommixdeals/
4 times in person: Kolonnade Retail Park no stock and cannot confirm when they will have stock.
2 times in person: Wonderpark no stock and cannot confirm when they will have stock.
3 times: Call centre they finished by heart medicine.
What are the legal implications if you carry on advertising a product but have no stock?
Don't come with the "Till stocks last" because you keep on advertising it!
I would like to be called by someone who can tell me when they have stock.
Hallo Peter reply
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101036.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
The last two months I'm trying to get a S5 Mini on a Evening & Weekend Plan Promotion as per the Telkom website.
http://www.telkom.co.za/sites/promot...elkommixdeals/
4 times in person: Kolonnade Retail Park no stock and cannot confirm when they will have stock.
2 times in person: Wonderpark no stock and cannot confirm when they will have stock.
3 times: Call centre they finished by heart medicine.
What are the legal implications if you carry on advertising a product but have no stock?
Don't come with the "Till stocks last" because you keep on advertising it!
I would like to be called by someone who can tell me when they have stock.
Hallo Peter reply
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM101036.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team