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Why is my traffic in America???

September 25, 2016, 1:27 am
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A little bored this morning so did a traceroute to google.com...
(Im on Telkom LTE so I hope this is the right section of the forum for this)


traceroute to google.com (216.58.223.46), 30 hops max, 60 byte packets
1 homerouter.cpe (192.168.1.1) 3.132 ms 5.552 ms 5.549 ms
2 * * *
3 172.17.16.5 (172.17.16.5) 50.040 ms 50.052 ms 50.049 ms
4 172.17.16.21 (172.17.16.21) 53.778 ms 53.784 ms 55.509 ms
5 8ta-150-178-01.telkomadsl.co.za (41.150.178.1) 62.628 ms 63.351 ms 63.356 ms
6 rrba-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.50.241) 66.067 ms 57.969 ms 57.948 ms
7 rrba-ip-lir-1-gig-7-1-0.telkom-ipnet.co.za (196.43.52.42) 57.941 ms 19.468 ms 23.508 ms
8 72.14.212.1 (72.14.212.1) 32.501 ms 29.942 ms 31.961 ms
9 72.14.239.129 (72.14.239.129) 38.316 ms 34.731 ms 34.034 ms
10 jnb01s08-in-f14.1e100.net (216.58.223.46) 34.025 ms 31.278 ms 33.514 ms

Number 2 and 3 were a bit puzzling for me so I checked those IPs on google and turns out that they belong to AT&T. Ok...so why would my traffic be going throught AT&T? Turns out that a few years ago Telkom and AT&T form some sort of partnership (http://mybroadband.co.za/news/teleco...t-partner.html).

So my question is, why is my traffic being routed through AT&T servers? And the routed back to 8ta-150-178-01.telkomadsl.co.za . Surely it would make sense for my home router to communicate directly with the Telkom server in South Africa and save a bit of time?

I am sure that I am missing some piece in the puzzle. My knowledge of networking is pretty limited.
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LTE A Cell id

September 25, 2016, 9:42 am
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hi

how can i find out where the cell id is ?
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onnet.8ta

September 26, 2016, 8:21 am
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Hi Guys

Anyone knows what happened with onnet.8ta.com?

Where can I go now to check my available bandwidth?
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Telkom website and apps not working

September 26, 2016, 10:40 am
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The last two days I have been unable to log onto the Telkom website - I have tried a few web browsers, and also their apps are not connecting. I need to check my data balances.

Not very good for a large company to have their website and apps not working....is it just me, have you also been unable to connect to their website ?
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Mr

September 27, 2016, 5:44 am
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Telkom should also advance apre paid time like the other networks
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R500 "Airtime" on my SmartBroadband package?

September 27, 2016, 12:11 pm
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So I have month to month 50+50 package. A while ago I changed from debit order to normal deposits. Tonight my sim card didn't connect. The call centre told me that I owe them still about R500 because I used my R500 overuse limit. I was never aware of R500 airtime/oob limit on these capped accounts. I pay them R699 like clockwork. They told me they will investigate. Meanwhile my sim card is not connecting.
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Port blocked

September 28, 2016, 12:39 pm
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Hi, I was under the impression 8ta uses unrestricted ports. A few days ago I was hosting on port 34197, but last night and today it's blocked. Anyone know how to get ports unblocked again on 8ta?
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My mobile data connection has gone off

September 28, 2016, 10:20 pm
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I booted up my phone this morning and my Telkom Mobile isn't connecting to mobile internet. I have tried rebooting etc but not having luck. Anything else I can do?
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Typical Telkom?

September 29, 2016, 4:43 am
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Does anyone know if Telkom support guys are on this forum at all?

I just managed to get DSL installed in my place so thought I would give my mother my Telkom LTE month to month 20GB sim, I know thats too much data for her so just went to Telkom to downgrade the package to 10GB only to be told I will be charged a R400 penalty??

So as I am on a month to month I reckon I now need to cancel and then open a new one with 10GB which surely will give them more overhead to deal with???

Where is the sense in this??
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Telkom explains FreeMe R99 deal

September 30, 2016, 2:01 am
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Telkom deal of the month October 2016

September 30, 2016, 3:30 am
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Hi. does anyone know what is the deal for October? google only brings up older deals
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Telkom LTE wifi signal strength dropped

September 30, 2016, 4:08 am
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Hey Guys

I have had Telkom LTE with a wifi router (Huawei B 593) for 2 years now. Just recently a week or 2 ago I noticed that my usual 5 bars LTE signal has dropped to 3 bars. I have 2 Poynting antenna's outside pointing to the Telkom signal.

Why woud I always have had 5 bars LTE and now only 3 bars? I have tried rotating the antenna's slightly either direction but no change.

Why why why?

Thanks
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Telkom LTE Contract nightmare

October 1, 2016, 1:12 am
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Hi all,

Quick explanation of my reoccuring nightmare.

* Signed up for Telkom Mobile Uncapped LTE special at R699 (First Week of June 2016)
* Returned Device 2 days later directly to Telkom Gateway, after instruction from the call center to do so. Rather than courier collection.
* Recieved an sms a few days later stating contract cancelled and device successfully returned.

* Debit off my bank account for R774.61. (30th June)
* Contacted Telkom and they confirmed contract is in fact cancelled, I dont owe them any money. (1st July)
* Recieved SMS with case referance number to investigate with billing (1st July)
* To date, that R774.61 hasnt been credited. Case number closed with no comment.

* Debit off my bank account for R669.61 (30th July)
* Cancelled and reversed debit order with bank (1st August)

* Debit off my bank account for R669.61 (1st September) Despite me stopping all Telkom Debit orders.
* Cancelled and reversed debit order with bank (1st September)
* Recieved phone call from Bham&Dhaya Attorneys, demanding payment. (1st September)
* After a lot of phone calls to Telkom, turns out the R669.61 is for usage in the 2 days I "tested" the LTE. Penalties they reffered to it as.
* Fine, I pay the R669.61 to attorneys directly. (1st September)
* After a lengthy phone call to Telkom, they assure me everything is sorted and closed.

* Debit off my bank account for R886.86 (30th September)
* Phoned Telkom, they confirm that I owe nothing and all accounts with them as closed. (1st October)
* They open another case number with billing to investigate why debit occured. (7 days turn around)
* I cancel debit order with my bank, again.

So as you can see this has been a 3 month copy and paste scenario each month. And each month it gets "resolved".
Only to turn out as not, as on the 30th they take more money. Besides that they cannot explain why its random ammounts that dont correlate to the initial R699 that was advertised.
And each time I cancel the debit order, they set the lawyers on me. Dealing with the lawyers is worse than dealing with a deaf dog. They dont give a flying toot about your story, they just want the money.

Does someone have some a form of escalation that I can follow? Or person I can speak to to get this resolved once and for all?
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Telkom LTE Issue

October 3, 2016, 12:11 am
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Howzit guys,

I got a Telkom LTE 30gb + 30gb deal in June. Initially all was well, got over 8mbps down, line was stable etc, no drops.

It's slowly degraded to the point where I'm lucky if it breaches 1mbps. It drops every 5 min too.

I'm using the Huawei B315s router, with Telkom.

Suggestions please??
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Suddenly own 2 telkom accounts

October 3, 2016, 1:18 am
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So today I log onto my online MyTelkom portal to check billing and ADSL usage.

I notice 2 new mobile accounts. I've been to 2 branches, they refuse to help since I'm not the owner of the mobile accounts.

They also tell me my Id number linked to another person.

What do I do now?? I've only ever owned a fixed line account.
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Limited Line Speed In My Area and Possible Alternatives to Telkom ADSL

October 4, 2016, 5:58 am
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Hi Guys,

I'm currently using Afrihost as my ISP and wanted to upgrade from the current 2Mbps Package to either an 8Mbps or 10Mbps package however when I entered my telephone number on the Afrihost and Telkom websites I see that the max I can go is 2Mbps. I spoke to a Telkom technician and he said that the lines in my area were upgraded to up to 10Mbps. So I contact Telkom support to confirm and they say it can only go up to 2Mbps and I need to wait till Telkom upgrades the infrastructure in my area.

I find this quite an inconvenience and want to know if there are any alternatives to a Telkom ADSL line that I could possibly look into?

My reason for wanting to upgrade is I want to start streaming media instead of paying for the crap on DSTV.

Any Help/ Advice would be appreciated.
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FreeMe....please explain?

October 4, 2016, 9:54 am
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Sorry if this is a double post..but so many results when i type freeme....

Someone can explain why or how they only offer 300mins telkom to telkom, but 1500mins to all other networks? (mtn, cellc and vodacome i sepose?)

And is the 20gig data valid for telkom roam on mtn also?

To purchase FreeMe Boost bundles dial *180# or use the Telkom self-service application for Android or iOS.
Free 100 SMSs
Free 300 minutes to Telkom Mobile and Telkom Fixed lines
Free 500 MB for Instant Messanging and VoIP
20 GB data
Valid for 31 days after recharging
Free calls to all other SA networks (1500 mins FUP)

Thx.
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Telkom LTE Routers, Which Router do you have?

October 4, 2016, 10:48 pm
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So I order my LTE Uncapped from Telkom last week and they shipped me a Huawei e5186.
My workmate who lives 2 block from me order on the same day and got a Huawei B315.(his got delivered a week later than mine) I ordered online because I was told in-store they couldn't do it and he ordered over the phone.

Now I am annoyed because he has a Huawei router that comes with paddle antennas(bunny ears) and a battery, where as mine does not.
He's only a little closer to the tower and is getting 20+ mb while poor antenna-less me is struggling to hit 8mb.
Telkom said they would send a tech to install an external antenna but who knows when that will happen, i just want bunny ears. ;(

Why does Telkom do this?
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Difference between contract and pre-paid

October 5, 2016, 12:48 am
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Aside from the obvious (pay fixed amounts per month vs. only when you need it), what are the differences between a contract and pre-paid?

I have a handset, and use it mostly for data purposes. I want a lot of data, with minimal talk-time and very limited SMSs. What will I lose out on if I get a pre-paid SIM card? Will I still be able to use it in other countries when I travel? Will the Apple network still recognise it as an iPhone so I can send SMSs as iPhone messages? How much more expensive will it be? (for data, calls and SMSs?)

Just considering all my options.
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The Telkom Saga - LTE 1800 / 2300

October 5, 2016, 10:04 pm
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So like everyone on this forum its been nothing but fustration. From buying the service and being delighted with 100mbps+ it was short lived. So many helpful members on this forum taught me the ever so helpful trick between the 1800mhz and 2300mhz on the router.

This actually worked:

1800mhz gave me much lower download speeds around 10mbps and oddly enough higher upload i.e. 15mbps but the latency was super low like 14ms.

2300mhz gave me okish download speeds: 30 / 40 mbps and 15mbps upload but the latency was relatively high 30ms+

So I use to toggle this when using it for different applications - 1800mhz for gaming and 2300mhz for downloading. I am on the 100gig package.


In my pursuit for happiness :) I then had the guys who installed my antennas pop over to see if we could optimize chasing the ever so wonderful 100mbps. I showed them the 1800 / 2300 trick and they worked over two weeks with telkom (they were ex LTE installers for telkom so good connections there) to try and help.

Telkom sends Huawei (However you spell that stupid name) over to my place (as they maintain all the LTE towers) and a very knowlegable young chap with all the tools that you could wish for pitches up. Does tests and explains that on the 1800mhz tower you should never be getting more up than down. Makes sense, apparently they have a system TDD which has an issue if power goes off means that tower is dead so they installed a "New" system FDD along side the TDD which allows users to still connect to the towers if the power is off - nice however its creating the up and down issue. They aware and sorting it out all config.

Here comes the kicker

I was happy with 40mbps to be honest as I was only using it when I need to download things. So about two weeks ago my Hawawawawawawawiiiii router says you have a firmware update well shap no issue I like these they USUALLY improve things btw I have the makulu bass E5186s-61a.

Do the update (took forever have to say must have been like windows 10 download size or something) reboots and I am like - lets test this baby out:

1800mhz - nothings changes same speeds - Hmm ok

2300mhz - OMG 4mbps down, 0.65mbps up and 52ms ping was the BEST I could get.

Thought wait could need a fresh reboot - same result
Ok wait check antennas have they moved - No still there same on pole
Ok drive to tower location down the road from me its still there hasn't been abducted by aliens (you know these Telkom call center people they can tell you all sort of stories).

Phone telkom - well we all know how that goes. Might as well phone a sewage plant call center get similar answers.
Phone my telkom guys - Check with netCore (in Pretty Oria (Pretoria)) no them never they changed nothing what you talking about everything is green on their screen no red dots.

I did notice when they were doing tests talking to Hawawawawawawawawi and Telkom they were not impressed I was switching between bands. Don't know if this is just for me or if it is for everyone (who gets the famous new firmware).

Thought I would share, unfortunately being in a metropolitan area one would expect Telkom to have fast ADSL right - Wrong fastest 15mbps (oh we not upgrading copper anymore) - Ok muppets when can I have fiber, that one sir well the planned roll out is 2019. So LTE was kind of my only option.

Anyone else got a E5186s-61a that can share their firmware number? Mine is now (unfortunately): 21.310.01.00.1232
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