Having gotten nowhere on the phone with a Telkom Mobile customer care assistant, I requested to speak to a manager. This was not possible at the time and I was then promised a call-back on approximately 5 occasions via e-mail. That was about 2.5 weeks ago and it never materialised. I have subsequently sough legal action and have been trying to issue a letter of demand to Telkom Mobile. I get no response when I try contact them through the email address used previously as well as no response when I complete a "help" form on their website.
Is there any representative on this forum?
Is there any representative on this forum?