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Telkom R99 Freeme through Mondo Call Centre

August 16, 2017, 4:46 am
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Hi Guys


I want to get the R99 FreeMe plan from Telkom. And it so happened that I got a call from Mondo Call Centre on behalf of Telkom yesterday offering me this plan. I just have to confirm Banking details and Address for delivery with a R29 once off admin fee.

Just wanted to know if they are a legit company, so I can go ahead with this or I should just walk into a store. If its legit, it will make my life easier. Please let me know

Thanks
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500 GB

August 17, 2017, 6:32 am
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How are the downloads and streaming coming along. I thought I would finish those data, but I was lying to myself so far I have used 55000mb.
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Closing a Telkom business account from abroad.

August 18, 2017, 4:50 am
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I know this thread is in the wrong place, but its the closest I can find...

I need to close my Telkom business fixed line acount from abroad. I have emailed the required documents and recieved confirmation of receipt more than 21 business days ago. Nothing has happened.

I cannot call 10217 / 10213 or 10903 / 10900 from here.

The online chat service cannot help with business accounts, or provide any other way of contacting the right department...

I would like to pay the outstanding balance on my account and close it immediately, but Telkom is making it very difficult for me. If there is any Telkom employee on this forum who would like to help Telkom get the last money they will ever see from me, PM me now.

Many thanks.
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How to top up SmartBroadband Wireless Prepaid?

August 19, 2017, 1:17 am
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Hey peeps,

I have been through their website, the Telkom app, etc... I cannot find a way to purchase another 100GB + 100GB for my prepaid sim. Am I missing something?

Ideally I would like to do it from the Telkom app.

I figured I might have to purchase airtime then do that *180# thing to convert it?
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3G Modem

August 19, 2017, 11:53 pm
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Good morning

I have a little issue with my 8.ta modem I bought back in 2012/13 can't remember. It seem my Samsung galaxy j5 is not fast than the modem. The issue with the modem is signal, it can be in the same spot as the J5 but the modem will get weak signal.

Could the modem be out dated or what?. Most of my downloads I do them with my J5. Around my house I get good 3G signal but my modem get weak signal.

Modem branded Huawei Mobile Broadband E303
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DATA - expire date?

August 20, 2017, 11:23 pm
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How many of you Guys & Gals here on MBB agree that Data bought should be available until you deplete and use it all up?

This ridiculousness of your data is valid for 31 days is NOT ON !!

We buy airtime - is our airtime valid only for 31 days? NO
We buy Data - it should be valid until we use it up - we paid for it! And :mad:We should be able to use and keep our data as we like , just the same as when we purchase airtime.:mad:

Edit: And we don't need 2 or 3 months rollover data - we need NO EXPIRY ON DATA until it is used up!
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Telkom helps bank hackers

August 21, 2017, 12:03 pm
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About 3 days ago,after being a loyal Telkom subscriber for more than 4 years.... My number was deleted off the Telkom Mobile network without my permission and ported to Mtn. At the very same time I was allocated a different Telkom number, with all my airtime and bundles still active. This alleged port happened without my knowledge or permission.

I contacted the Telkom store and Call centre. The staff then told me that my initial port, which was done 4 years ago was reversed and my number sent to Mtn. I have never had dealings Mtn in my life.

After numerous calls and visits to the Telkom store, nothing has been done. Nobody knows what is going on and everyone is trying to give me the run around. Probably while their fraudsters use my number to access my bank account and other private information.

When I call my "old number", the call is routed to Mtn voicemail.

This is 100% fraudulent. As far as I know, when a number is ported, the sim card is usually cancelled and all unused airtime and bundles forfeited... Strangely enough, I was generously given a different number with all my existing airtime and bundles still active.

Be careful when dealing with this shady company. They are out to scam you.
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3G Modem getting weak signal

August 20, 2017, 12:38 am
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Good morning

I have a little issue with my 8.ta modem I bought back in 2012/13 can't remember. It seem my Samsung galaxy j5 is not fast than the modem. The issue with the modem is signal, it can be in the same spot as the J5 but the modem will get weak signal.

Could the modem be out dated or what?. Most of my downloads I do them with my J5. Around my house I get good 3G signal but my modem get weak signal.

Modem branded Huawei Mobile Broadband E303
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Telkom LTE down....... again?

August 22, 2017, 10:55 am
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Anyone experiencing total LTE downtime for the past hour or so?
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Prepaid call logs

August 24, 2017, 3:14 am
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Hi

Is it possible to get call logs on prepaid sim card for 4 mnths ago. To see who was called etc
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Telkom sales agent pestering to change from Telkom ADSL to LTE

August 24, 2017, 4:17 am
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Hi y'all

I hope someone can help clear this up.

My manager is being pestered by a lady claiming to be from Telkom, she's been phoning him to sell him some kind of LTE package which apparently has a cap of 20gb. This for some R290 (some-odd) per month, claiming that she can see he has ADSL and is on a 20gb fair usage policy. (As far as I know (and according to his phone bill) he is actually on 40gb cap, which he doesn't apparently reach.)

Anyway, so he gave the phone to me and I started asking questions, basically the following transpired:

She told me he was on 20gb softcap (he is on 40gb), with his phone rental he is paying around R580 a month, so yeah
the LTE might be cheaper but it won't be less the phone line rental anyway. So I first asked her name, she did not give it, so I asked her what the package is called... "LTE" (in a "duh" voice). So I asked her again, doesn't it have a name
like "DO UNCAPPED" or such, no clarification. So I asked her about the cap, is it billed to stop exactly when you reach your cap, are there any out of bundle costs etc. so I get told "Yes, it is capped, when you reach cap they let you know you have and you must tell them if you want more cap" then she started mentioning out of bundle rates. Basically she kinda did, and also in a way didn't directly say that you will not be billed in excess of the monthly fee. (She did mention that the in bundle rate is 2c per mb and out is 30c if I am not mistaken.

Oh and this deal was tailored for him and he would get a router that would extend his range to either 150 / 250m.

All in all I did not feel to safe with this call, and told my manager so. Also, it might be a bit old-style, but I have more faith in a fixed line than a wireless one.

(PS. He later mentioned she had started asking him for his bank details over the phone, which makes this even more of a no no imho.)

I'm just wondering if any of you have dealt with this before from Telkom and if you can be a bit more clear on how this works? (And just saying, giving a person LTE download speeds with 20gb of data is like selling a Ferrari with a 5 litre petrol tank.)

Thanks guys!


J
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Tellkom launches mobile video, music streaming services

August 24, 2017, 10:29 pm
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Not sure if this has been posted here yet, but Telkom will offer customers on-demand video streaming and music from September.
link

Now I am not a Telkom subscriber, but I might want to port over if someone can explain if the below means, if you don't pay to subscribe to Netflix for example, of if you don't pay/use data to stream said content from Netflix if I signed up with them?

Quote:
Telkom LIT, launched on Thursday, will provide its FreeMe customers on a 2 Gigabyte and higher packages the ability to stream movies, television, videos and music on demand at no extra data cost.
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SmartBroadband Wireless - Telkom Network Only or Roaming Too?

August 24, 2017, 10:51 pm
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Hi

Are the SmartBroadband deals Telkom-network-only, or do they also use the 2G/3G roaming network (MTN?) as well? I'm just trying to establish how much coverage these deals can take advantage of (I move around so specifying a single location to check for a coverage check won't work, I need to check the coverage map).

I've tried calling Telkom but the rep I spoke to didn't know the answer.

Thanks! :-)
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Telkom Website down?

August 28, 2017, 9:19 pm
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Morning Guys

Telkom website down?
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TELKOM LTE Tquestion

September 1, 2017, 4:34 am
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At home I'm currently getting around 15Mbps download speed using Telkom's LTE sim on my phone (two bars max). What are the chances of doubling/tripling that speed if I were to get a router with antennas similar to that of Huawei's B315 line up?
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Issues porting to Telkom Mobile

September 2, 2017, 1:04 am
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I have been trying to get my Vodacom number ported to Telkom for the past couple of days. I have been to a Telkom store a few times now. They enter the number and I give them the pin. I then get a SMS from Vodacom informing me about the port but the porting doesn't happen. Any Telkom staffer who can help?
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Telkom's Dirty Little Trick

September 2, 2017, 2:36 am
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Okay, I download over HTTP using download managers, which are scheduled to start at 00:05 and end at 07:00 in the mornings. I try to make use of Telkom's 500GB LTE offer.

I found the past week or so that exactly at 00:00, on some days, Telkom switches off LTE. My router shows red for a minute or so and then comes back on. In doing this, my IP address changes and can no longer download the links scheduled in my download manager as the hosting sites prevents downloading from a new IP address.

The past 3 days in a row, this also happens around 00:30. So, it seems to be a deliberate action by Telkom and is not done accidentally. Seems this is a way for them to stop download over HTTP. The past two days I was not able to download more than 500MB.

I do not make use of Torrents, but will their actions also affect torrent downloads?
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Telkom LIT

September 2, 2017, 4:11 am
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Hi guys

So is the LIT zero rating only on the Freeme packages? Does it also apply to SmartBoradband LTE?
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Capped LTE issue - Suddenly bad pings at night

September 4, 2017, 12:44 am
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So I've had capped 100GB LTE for about 9 months. I've been gaming on it no problem for all that time. Excellent pings, consistent downloads etc.

About a week ago, at night my local ping would rise from about 20ms to 120ms, and my international ping from 200ms to 300ms.

Downloads are still relatively ok. Connection speed was give or take 6MB.

Now i've moved to a new house, where the connection speed is around 30MB in the day, with 20ms. At night, again, my pings just while downloads are still ok (around 10MB).

Is this a sudden shaping policy on Telkom's part? Is there something I can check or change? I can't really think of what. In the day everything is super fast but at night it slows down. Like I said, hasn't been an issue for 9 months and I doubt congestion picked up overnight to might it 4 times worse.

Any assistance is appreciated.
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Need to get a Telkom SIM card. ( Panorama / Plattekloof area - Cape Town )

September 4, 2017, 2:45 am
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Hey guys,

Apologies if this is in the incorrect category...

I need to get a Telkom SIM card for my phone.

I'm in the Panorama / Plattekloof area in Cape Town.

Does anyone know where there's a store close to me or something where I can get one? ( Not sure if the one in N1 City Mall will be able to help me ).

Thx a lot guys!
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